Privacy policy

TERMS OF SERVICE

Welcome to Core Staples. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

  1. ABOUT CORE STAPLES

Core Staples is an online store offering practical everyday products designed to make daily life easier.

Throughout these Terms of Service, the terms "Core Staples", "we", "us", and "our" refer to Core Staples. The terms "you" and "your" refer to the person accessing our website or purchasing our products.

  1. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes.

You must not:

• Use the website for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to our website, systems, or accounts
• Interfere with the operation or security of the website
• Copy, reproduce, modify, or distribute our website content without permission
• Use our website to transmit harmful or malicious software
• Provide false or misleading information when placing an order

We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.

  1. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

  1. PRODUCT AVAILABILITY

Products displayed on our website are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse an order where necessary.

If a product becomes unavailable after you have placed an order, we will contact you and may offer an alternative, cancel the affected order, or provide a refund where applicable.

  1. PRICES

All product prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

Any applicable shipping charges or other charges will be displayed during the checkout process.

  1. ORDERS

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, or other available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances arise that require us to cancel the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing or product information, stock availability issues, or inaccurate customer information.

If we cancel a prepaid order, any eligible amount paid for the cancelled order will be refunded through the applicable payment method.

  1. CASH ON DELIVERY (COD)

Where Cash on Delivery is available, you may choose COD as a payment method during checkout.

COD availability may depend on your delivery location and the courier service available for your address.

We reserve the right to restrict COD availability for certain locations or orders.

Please provide an accurate and reachable phone number and delivery address when placing a COD order.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases.

  1. PREPAID ORDERS

For prepaid orders, payment must be successfully completed through the available payment methods at checkout.

Once payment is successfully received, the order will be processed for fulfillment according to our shipping and processing procedures.

If an eligible prepaid order is cancelled or cannot be fulfilled, the applicable refund will be processed according to our Refund and Returns Policy.

  1. SHIPPING AND DELIVERY

We aim to process and dispatch orders within the timeframes communicated on our website.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, logistical disruptions, and other circumstances outside our reasonable control.

Once an order has been handed over to the shipping or courier partner, delivery is also subject to the courier's processes.

Customers are responsible for providing accurate delivery information.

If an incorrect or incomplete address, unreachable phone number, or other customer-provided information causes a delivery failure, additional charges or restrictions may apply where applicable.

Please refer to our Shipping Policy for additional information.

  1. CANCELLATION, RETURNS AND REFUNDS

Order cancellations, returns, replacements, and refunds are subject to our Refund and Returns Policy.

Please review that policy before placing an order.

Where a refund is approved, the refund method and processing time may depend on the original payment method and applicable payment provider.

  1. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible after delivery.

We may request photographs, videos, order details, or other information necessary to verify the issue.

Eligible cases will be handled in accordance with our Refund and Returns Policy.

  1. INTELLECTUAL PROPERTY

All content on the Core Staples website, including but not limited to text, product descriptions, graphics, logos, photographs, designs, website layouts, and other materials, is owned by or licensed to Core Staples unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

  1. USER CONTENT

If you submit reviews, feedback, photographs, comments, or other content to Core Staples, you agree that you have the right to provide that content.

By submitting content, you grant Core Staples permission to use, reproduce, display, and publish that content for legitimate business, promotional, or marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, defamatory, or otherwise inappropriate.

  1. THIRD-PARTY SERVICES

Our website may use third-party services, including payment providers, shipping providers, analytics services, technology providers, and other service providers.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

Core Staples is not responsible for the independent actions, policies, or practices of third-party service providers except where required by applicable law.

  1. WEBSITE AVAILABILITY

We do not guarantee that our website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

We may temporarily suspend or modify the website for maintenance, security, updates, technical issues, or other operational reasons.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Core Staples will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

  1. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms of Service, or infringement of the rights of another person.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after updated terms are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

  1. GOVERNING LAW

These Terms of Service are governed by the applicable laws of India.

Any disputes arising in connection with these Terms of Service or your use of the Core Staples website will be subject to the jurisdiction of the appropriate courts in India.

  1. CONTACT US

If you have questions about these Terms of Service, please contact us.

Core Staples

Email: support@corestaples.in

India